Thursday, September 24, 2015

Shopping Break that was a little to long, Gustuv's Clackamas.

Gustav's 

After a long visit to Costco a much needed lunch break was needed.  Gustav's is between Costco and New Seasons so it was a perfect location for lunch.   We arrived shortly after they opened so the problems that we encountered should not have happened.  They either under staffed for the morning or over sat our server section.  End result was an hour and a half lunch, making for a super long day.

What did I have?

My 1st Cocktail was a Hacker-Pscorr Weiss. $5.45.  It was good, and a nice choice to go with my lunch.




I just had a Starter because I wanted fondue.  I chose the Crab & Roasted Red Pepper Fondue.  $12.25.  Very tasty and filling.  I loved that they score the bread so that it tears in perfect pieces.  

My 2nd drink Scofferhofer Grapefruit Hefeweizen this maybe my favorite beer ever.  It is like a sparkling grapefruit juice with a kick.  It is special so if you like grapefruit give it a try.  I'll be getting more soon.


The total for my meal was $21.15 and I left a tip of $3.15 which is 14.89%. So the total for this lunch was $24.30.

My Score for the afternoon is 74.75 out of 100.  Here is a breakdown of the score:

     Website:                          Score 7.75 out of 10 
Points taken off for not being on Open Table (-1.25),  Also -1 point for only having a 4 out of 5 score on TripAdvisor.  My TripAdvisor review will be a 4.
    
     Addressing Allergies:     Score 10 out of 10
Tomatoes not a problem and they have a nice option instead of bread with the fondue.  I didn't go this route as the sausage I would have gotten just wouldn't have gone with the crab very well.

     Not liking something:     Score 5 out of 10
I couldn't find the server to tell her that something was wrong, even if it wasn't.  So I removed -5 points for that.  My beer came as the wrong size but oh well more beer to drink.

     Suggestions:                    Score 10 out of 10
The server was really great about suggested a beer to have with my fondue.

     Service:                           Score 5 out of 10 
Not sure what was going on but our service was the slowest I have ever had.  Gustav's is always slow, but this was insane.  An hour and a half for lunch is not acceptable at this price point (-2).  Our server took so long to take our order I almost had thought we had ordered and were waiting for our food.  The server also misunderstood my beer order when I said I wanted 2 small beers one each of two different types (-2).  The last item that caused another -1 point was no water service.

     Food:                               Score 9 out of 10
The fondue was yummy, and the bread was grilled to perfection.  The reason for the -1 point reduction was due to their only being bread offered.  It would have been nice to have some apples, as the dish became very one note after awhile.

     Drinks:                            Score 8 out of 10
I do love German beer so it would be hard to mark them down.  But there was only 1 German wine and no Austrian which is what I wanted to have.  So I marked down -2 points for not having a German selection of wines.

     Value:                             Score 7 out of 10
This score is based on my fixed scale of total points to overall cost of a meal per person.  A meal is a starter, entrée, 1 cocktail, 1 glass of wine and dessert.  Gustav's average price per meal is $46 putting them in the $$ category.  The overall score without the value figured in is 67.75, which earns the score of 7 for value.

     Decor/View:                   Score 5 out of 10
The view is great as it was a beautiful day.  But since my last visit the décor has changed and seems to be less German, even the music has changed.  The sad part is that growlers for sale have replaced other German décor.  It just feels like most other pubs in the city and not a great German pub like it used to be. (-5)

     Cleanliness:                    Score 8 out of 10 
Dishes had water spots as did the glasses. (-2)

Pros:                                                                           Cons:
   1.  The Grapefruit Beer was great          1.  Super Super Slow Service
   2.  Fondue was really tasty                   2.  Lack of German appeal
   3.  View is nice                                       3.  Only 1 item for dipping with Fondue
   4.  Allergy options                                      4.  No water service
   5.   They have a good web presence           5.  Only one German wine option

The food is good but the service just continues to get slower with each visit.  There are too many options in the Clackamas area to eat to have service this slow.  I will be back, but only to fill my Growler with the great grapefruit beer.

Restaurant:     Gustav's
Review Date:  9/18/2015
Address:         12605 SE 97th Ave Clackamas, OR 97015           Review Time: 11:30pm
Phone:             503.653.1391
Website:          http://www.gustavs.net/

Hours:             Mon - Thus & Sun 11:00am - 10:00pm 
                         Fri & Sat                11:00am - 11:00pm
                           


Cheers & Ciao.


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